How to Retrieve Prepaid Meter Tokens After Recharging

If you’ve recharged your prepaid electricity meter but haven’t received your token, don’t worry. Here’s how you can retrieve your token for different electricity providers in Bangladesh:

1. BPDB Customers

• Visit the BPDB website to retrieve your last three tokens:
  • http://iprepaid.bpdb.gov.bd:3001/
  • https://web.bpdbprepaid.gov.bd

2. DPDC Customers

• DPDC customers can retrieve their latest token from:
  • DPDC Token Retrieval Website

3. DESCO Customers

• DESCO customers can use the following links:
  • https://prepaid.desco.org.bd/#/customer-login
  • https://desco-token.pages.dev

4. NESCO Customers

• Access your tokens at https://customer.nesco.gov.bd/pre/panel or contact your nearest NESCO office or call the hotline at 16603.

5. BREB/PBS (Palli Bidyut) Customers

• You can retrieve tokens by visiting your nearest Palli Bidyut office or calling 16899.

6. WZPDCL Customers (West Zone)

• Retrieve tokens from the West Zone Prepaid app, or contact your nearest office or call 16117.

7. For bKash Users

• If you’ve recharged via the bKash app, retrieve the last four tokens by navigating:
  • Go to Pay Bill > Receipt & Token > Prepaid Token > Enter Meter Number or Customer Number.
• Alternatively, visit the bKash Website.

8. For Nagad Users

• If recharged via Nagad, retrieve your last token by following these steps:
  • Other Services > Prepaid Bill Payment Token > Bill Payment Token Retrieval > Select Biller Name > Enter Meter/Account/Customer Number > Complete the CAPTCHA.

For further assistance, you can also reach out to your local electricity office or call the relevant customer care hotline based on your provider.

Note: Always keep your meter number or customer number handy when retrieving tokens.